Applicable Version:
TOS5
Applicable Models:
All TNAS Models
Issue Description:
The TOS system cannot obtain information on device temperature, CPU temperature, hard disk temperature, or fan speed, as shown in the image:
![Image]()
Cause of the Issue:
The inability to retrieve information about TNAS hardware resources is due to a service in the TOS system stopping.
Solution:
1.It is recommended to try clearing the browser cache and restarting the TNAS device.
2.Please try using a different browser to log in to TOS, as it might be a browser compatibility issue.
3.If the above methods do not solve the problem, you can try logging into the TNAS device via SSH. Please refer to the following link: https://forum.terra-master.com/cn/viewt ... =79&t=1511
4.After successfully logging into SSH, enter and execute the following command in the SSH command window to restart the service:
TOS5
Applicable Models:
All TNAS Models
Issue Description:
The TOS system cannot obtain information on device temperature, CPU temperature, hard disk temperature, or fan speed, as shown in the image:
Cause of the Issue:
The inability to retrieve information about TNAS hardware resources is due to a service in the TOS system stopping.
Solution:
1.It is recommended to try clearing the browser cache and restarting the TNAS device.
2.Please try using a different browser to log in to TOS, as it might be a browser compatibility issue.
3.If the above methods do not solve the problem, you can try logging into the TNAS device via SSH. Please refer to the following link: https://forum.terra-master.com/cn/viewt ... =79&t=1511
4.After successfully logging into SSH, enter and execute the following command in the SSH command window to restart the service:
Code:
/etc/init.d/ResourceCollection startStatistics: Posted by TMnight — Today, 11:19