Thanks a lot @Gremlin for your comprehension and messages. I had thought to send my TNAS to a repair shop but if I think that it is difficult if they are not official aftersales shop.
I shared my problem here if there was somebody with same problem and I thought that with the video that I recorded with leds and sound, Terramaster support could averiguate which the problem was.
About my backup data, finally I could extract it and copy to another device, so my problem is not to recover my data. My anger is that I don't understand how a product (which is selling it now) after 4 years has this problem and there is no possibility to repair it.
Regards.
I shared my problem here if there was somebody with same problem and I thought that with the video that I recorded with leds and sound, Terramaster support could averiguate which the problem was.
About my backup data, finally I could extract it and copy to another device, so my problem is not to recover my data. My anger is that I don't understand how a product (which is selling it now) after 4 years has this problem and there is no possibility to repair it.
Regards.
Statistics: Posted by jujosape — Today, 17:55