If your TNAS device frequently disconnects from the network, it is likely due to hardware failure. These failures may include memory issues, hard disk or file system corruption, motherboard anomalies, and network connectivity issues. In order to determine the root cause of the problem, it is recommended that you take a step-by-step troubleshooting approach.
First, you can try replacing the hard drive with a new one and reinstalling the operating system to check if the problem is caused by a hard drive failure. If the problem persists after replacing the hard drive, it is likely that there is another hardware failure in your TNAS device.
In this case, we recommend that you immediately contact our customer service team so that we can provide you with warranty services and help you resolve this issue.
First, you can try replacing the hard drive with a new one and reinstalling the operating system to check if the problem is caused by a hard drive failure. If the problem persists after replacing the hard drive, it is likely that there is another hardware failure in your TNAS device.
In this case, we recommend that you immediately contact our customer service team so that we can provide you with warranty services and help you resolve this issue.
Statistics: Posted by TMroy — Yesterday, 18:56